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Speed Read: Difficult Customers
Whether they're donors or benefactors, some of your 'customers' are going to complain or be...
Management & leadership, Management, Leadership
Speed Read: Delegation
If you've ever wondered how to get the best out of your team and how...
Speed Read: Age Discrimination
Even if you think you're already doing the right things, this book gives good practice...
Individual donors, Fundraising
Richer Lives: Why Rich People Give
Wouldn't it be great to know why the rich give to charity, and be able...
Management & leadership, Management, Governance, Leadership
Managing Without Profit
Best sellerThe only book out there that covers - in one volume - management, governance and...
Governance, Leadership, Management & leadership, Management, Personal development
Key Guides: The Charity Trustee’s Handbook
Best sellerThis guide is ideal for anyone thinking of becoming a charity trustee, or who is...
Key Guides: The Charity Treasurer’s Handbook
Steering a charity's finances can be one of the most challenging roles you'll face in...
Administration, Personal development
Key Guides: Minute Taking
This easy-to-read guide offers tried-and-tested techniques, as well as new creative ideas for recording decisions...
Management, Leadership, Management & leadership
It's Tough at the Top: The no-fibbing guide to leadership
What are the critical dos and don'ts when you find yourself at the head of...
Individual donors, Fundraising
How to Love Your Donors (To Death)
Be prepared for a rollercoaster ride of fundraising criminals and heroes, as author and world...
Corporate Fundraising and Partnerships
This book offers all the advice you need to help your charity create successful and...
Management, Governance, Strategy, Trustees
Collaborative Working
Why is collaboration with other charities seen as a threat, rather than an opportunity?
Strategy, Management, Management & leadership, Governance
Business and Strategic Planning – for voluntary organisations
This comprehensive guide will help you develop a robust business strategy, a business plan, a...
Management & leadership, Management, Leadership
Building Outstanding Leadership Teams
Imagine if you could take a peek 'under the bonnet' of the UK's largest and...
The Complete Charity VAT Handbook
VAT for charities and voluntary organisations can seem like an impenetrable forest. This book brings...
