The Power of Emotional Intelligence: Building Stronger Relationships and Resilient Teams - Online course

Half-day online course

Online courses take place via Zoom and include a brief refreshment break.

This half day course introduces you to the key aspects of Emotional Intelligence. How to recognise, understand and manage one’s own emotions, also to recognise and respond appropriately to the emotions of others to build and maintain positive and effective relationships. 

Who should attend? 

Leaders, managers or any role where the working relationships fostered are required to be strong and emotionally congruent to deliver the organisation’s Mission and Vision 

Outcomes 

By the end of the course participants you will have considered:   

• A better understanding of your own habitual emotional responses 
• Insights to your emotional triggers, reactions and patterns through self-assessment and reflection 
• The behaviours and attitudes that compromise and uphold the Intrapersonal and Interpersonal competencies in your own real world experiences 
• How your organisational and personal values align with those behaviours 

What will it cover? 

• Emotional Intelligence: What it is and Why it matters 
• The Emotional Intelligence Competencies (Intra and Inter) 
• Evaluating your emotional self through assessment 
• Consideration of your own emotionally driven behaviour and where change may be required to be congruent in working with other people and to build resilience. 

Trainer: Eileen Browne, Training Consultant, DSC

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