Difficult Conversations? – They don’t need to be!

Why come? 

Find out how to take the “difficult” out of difficult conversations 

Who should attend? 

Anyone responsible for giving feedback to improve performance and/or conduct   

Outcomes 

• Develop a method for giving mission/values led feedback that will make a difference 

What will it cover? 

• A 5-step plan for preparing to give constructive feedback  
• A 3-step process for giving the feedback  

Trainer: Eileen Browne, DSC

Additional terms

DSC may cancel a course due to minimum numbers not reached and if this happens, the delegate will be offered a refund.